Frequently Asked Questions
Are Tour Guide gratuities included in the tour price?
No, gratuities are not included. It is your option to tip the tour guide at the end of the tour.
How much walking do we do?
Very minimal walking, and there is an option for a short break. Most of the ghost hunts are seated and most locations are inside with heat or air conditioning.
Do your haunted tours go into buildings?
Yes, DO go INSIDE 2 locations for a paranormal investigations on the Ghost Hunt Experience. Walking tours do NOT go inside buildings.
What is your cancellation policy?
24 hours prior to departure. Any cancellations or changes made to an existing reservation less than 24 hour prior to the original departure time/date result in a non-refundable ticket.
What is your inclement weather policy?
Tours roll rain or shine with the exception of continuous lightning or another unsafe weather event. Tours can be canceled less than 2 hours prior to start in these circumstances and will be rescheduled.
Do you supply food or beverages?
No, our tours do not include food or beverages unless stated otherwise at booking. There are usually beverages available for purchase nearby the starting point.
Are children allowed on your tours?
Children 8 years of age and up are allowed on all tours unless they are labeled Adults only. All persons under the age of 21 must be accompanied by a person over 21 years of age.
Do you supply strollers or mobility items like wheelchairs?
No, we do not have these available at this time. Use the Contact Us page for assistance in locating rental locations.
What methods of payment do you accept?
We accept all major credit cards.