Frequently Asked Questions
Are Tour Guide gratuities included in the tour price?
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No, gratuities are not included. It is your option to tip the tour guide at the end of the tour.
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How much walking do we do?
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Very minimal walking, and there is an option for a short break. Most of the ghost hunts are seated and most locations are inside with heat or air conditioning.
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Do your haunted tours go into buildings?
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Yes, DO go INSIDE 2 locations for a paranormal investigations on the Ghost Hunt Experience. Walking tours do NOT go inside buildings.
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What is your cancellation policy?
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24 hours prior to departure. Any cancellations or changes made to an existing reservation less than 24 hour prior to the original departure time/date result in a non-refundable ticket.
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What is your inclement weather policy?
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Tours roll rain or shine with the exception of continuous lightning or another unsafe weather event. Tours can be canceled less than 2 hours prior to start in these circumstances and will be rescheduled.
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Do you supply food or beverages?
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No, our tours do not include food or beverages unless stated otherwise at booking. There are usually beverages available for purchase nearby the starting point.
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Are children allowed on your tours?
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Children 8 years of age and up are allowed on all tours unless they are labeled Adults only. All persons under the age of 21 must be accompanied by a person over 21 years of age.
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Do you supply strollers or mobility items like wheelchairs?
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No, we do not have these available at this time. Use the Contact Us page for assistance in locating rental locations.
What methods of payment do you accept?
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We accept all major credit cards.